FAQ’s

How do I order?

Email us at: info@alioprints.com, with details of the design you wish to order, and the details you would like included.

Within 72 hours, you will receive a draft of your print, and once you approve your draft, it will arrive at your chosen delivery address within the next 5 working days. Please note, delivery for fingerprint guestbooks can take up to 2 weeks.

How Do I Pay?

We use PayPal for all online orders, ensuring a quick and easy check out which is secure! Please note, you don’t need to have a PayPal account, so anyone can use it!

How are Prints Glazed?

All of our online orders come with a Plexiglas front protection. Plexiglas is shatter resistant, and is a much safer option, particularly for our ‘New Arrival’ prints!

How do the Fingerprint Guestbooks work?

You will receive your framed personalised blank print, along with your ink pads, a display advice card and instruction card for your guests. We always advise to leave the front protection at home (or in a safe place!), display your print with the mount reversed to avoid any smudges and place the frame either flat on a table or on an easel. The instruction card will tell your guests what to do, so the rest is easy!

P.S. It is always a good idea to have a packet of baby wipes nearby too, to avoid finding fingerprints all over your guests!!

How are they delivered?

Delivery is from €15 in Ireland. Each piece is carefully wrapped in protective bubble wrap, before being sealed in our custom board envelopes. We use Fastway Couriers to ensure your print arrives safely and on time!

Custom Orders or Requests?

We have become ‘experts’ in creating beautiful bespoke custom designs, in all categories! We are happy to work with you to create your very own masterpiece! In particular, our fingerprint guestbooks can be further customised, and we can sketch up any design or theme you have in mind!

Custom Colour Changes – from €10 extra (includes 1 draft)

Custom New Design – from €20 extra (includes 2 drafts)

What size are they?

Large Frame: 30 x 40cm    Print Size 21 x 30cm

Extra Large Frame: 40 x 50cm     Print Size 29 x 42cm

What are they made of?

Frame: Fibre Board
Front Protection: Plexiglas*
Print Paper: Passe Partout

*Plexiglass front comes as standard on all postal orders, and you can add it at ‘check out’ for all collection orders.

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